Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Contents
1. Overview
Aussie Adventure Gear Pty Ltd (ABN: 12 345 678 901) ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lawyer-tipster.com, make a purchase, or interact with our services.
This policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or services, you consent to the collection and use of your information as described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Identity Information: Name, date of birth, gender
- Contact Information: Email address, phone number, postal address
- Account Information: Username, password, account preferences
- Transaction Information: Purchase history, payment information, billing address
- Communication Information: Records of communications with our customer service team
- Marketing Preferences: Your preferences for receiving marketing communications
2.2 Technical Information
We automatically collect technical information when you visit our website:
- IP address and location data
- Browser type and version
- Operating system
- Device information
- Website usage data and analytics
- Cookies and similar tracking technologies
2.3 How We Collect Information
- Directly from you: When you create an account, make a purchase, or contact us
- Automatically: Through cookies and tracking technologies
- From third parties: Payment processors, delivery services, and marketing partners
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Primary Purposes
- Processing and fulfilling your orders
- Providing customer service and support
- Managing your account and preferences
- Processing payments and preventing fraud
- Delivering products and services
3.2 Secondary Purposes
- Sending marketing communications (with your consent)
- Improving our website and services
- Conducting market research and analytics
- Personalizing your shopping experience
- Complying with legal obligations
3.3 Legal Basis for Processing
We process your information based on:
- Contract: To fulfill our obligations under our terms of service
- Consent: For marketing communications and optional services
- Legitimate Interest: For business operations, fraud prevention, and website improvement
- Legal Obligation: To comply with Australian laws and regulations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
- Payment processors (Stripe, PayPal)
- Shipping and delivery companies
- Email marketing services
- Website hosting and analytics providers
- Customer service platforms
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal process or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our terms of service
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
5.1 Security Measures
- SSL/TLS encryption for data transmission
- Secure server infrastructure with regular updates
- Access controls and authentication systems
- Regular security audits and vulnerability assessments
- Employee training on data protection
5.2 Payment Security
We use PCI DSS compliant payment processors and do not store your full credit card information on our servers.
7. Your Rights
Under Australian privacy law, you have the following rights regarding your personal information:
7.1 Access and Correction
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
7.2 Marketing Communications
- Opt-out: Unsubscribe from marketing emails at any time
- Preferences: Update your communication preferences in your account settings
7.3 Data Portability
Request a copy of your personal information in a structured, commonly used format.
7.4 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- Email: [email protected]
- Phone: (02) 9987 6543
- Mail: Privacy Officer, 123 George Street, Sydney NSW 2000
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8.1 Retention Periods
- Account Information: Until account deletion or 7 years after last activity
- Transaction Records: 7 years (as required by Australian tax law)
- Marketing Data: Until you opt-out or 3 years of inactivity
- Website Analytics: 26 months
8.2 Secure Deletion
When we no longer need your information, we securely delete or anonymize it in accordance with our data retention schedule.
9. International Transfers
Some of our service providers may be located outside Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place:
- Adequacy decisions by the Australian Government
- Standard contractual clauses
- Certification schemes (such as Privacy Shield successors)
- Your explicit consent
Countries where data may be processed: United States, European Union, New Zealand, Canada
10. Children's Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately so we can delete the information.
For users between 13 and 18 years of age, we recommend parental guidance when using our services.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:
- Post the updated policy on our website
- Update the "Last Modified" date
- Notify you of material changes via email or website notice
- Obtain your consent for material changes where required by law
We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Information
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:
Privacy Officer
Aussie Adventure Gear Pty Ltd
123 George Street
Sydney NSW 2000
Australia
Phone: (02) 9987 6543
Email: [email protected]
ABN: 12 345 678 901
Privacy Complaints
If you have a privacy complaint, we will investigate and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
OAIC Website: www.oaic.gov.au
OAIC Phone: 1300 363 992