Contact Us
Get expert advice from our team of outdoor equipment specialists
Get in Touch
We're here to help you choose the perfect gear for your next adventure
Call Us
Speak directly with our gear specialists
Email Us
Send us your questions and we'll respond within 24 hours
Visit Our Store
Experience our gear in person at our Sydney location
Sydney NSW 2000
Australia Free parking available
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Chat with our experts in real-time
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Have a specific question about gear or need personalised recommendations? Fill out the form below and our expert team will get back to you with detailed advice tailored to your adventure needs.
Visit Our Sydney Store
Experience our gear firsthand at our flagship store in the heart of Sydney. Our knowledgeable staff can help you find the perfect equipment for your next adventure.
Address
123 George Street
Sydney NSW 2000
Australia
Opening Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 4:00 PM
Parking
Free customer parking available
Public transport accessible
Circular Quay Station (5 min walk)
Store Features
- Try before you buy
- On-site gear fitting service
- Expert consultation
- Equipment maintenance & repair
- Exclusive in-store offers
Frequently Asked Questions
Quick answers to common questions about our products and services
How fast is your delivery?
We offer express shipping Australia-wide with delivery within 24-48 hours to major cities and 2-5 business days to regional areas.
What is your return policy?
We offer a 30-day hassle-free returns policy. Items must be in original condition with tags attached. Return shipping is free for defective items.
Do you offer warranties on products?
Yes, all products come with manufacturer warranties. We also offer extended warranty options and in-house repair services for major brands.
Can you help me choose the right gear?
Absolutely! Our expert team provides free consultations to help you select the perfect equipment based on your adventure plans and experience level.
What payment methods do you accept?
We accept all major credit cards, PayPal, Afterpay, and Zip Pay. We also offer lay-by options for larger purchases.
Do you offer equipment maintenance services?
Yes, we provide professional maintenance and repair services for outdoor equipment. Contact us for a quote on your specific needs.